Was impressed with my overall experience. Cedric was easy going and friendly made a typically uncomfortable experience easy going & straight forward. I was also very impressed with Aaron who helped with my financing paperwork. Got me in and out while thoroughly answering all of my questions. Two big thumbs up !
Cedric was our sales person. No pressure, let us take our time and just look around. Once we decided on a car, they made it painless. We will be back for sure for our next vehicle.
We came in interested to trade in our Regular Cab for a quad cab since our son decides to keep growing making the truck kinda tight. Ben helped us get the most value for our trade in as well as rebates and the perfect upgrade for our family. Process was very quick getting us in and on our way very smoothly.
The staff was amazing and helped me get an amazing deal. Everybody I did business with was very friendly. I definitely recommend Chris Nikel if you’re looking for a good deal.
Being 50 years old I have been fortunate enough to have been able to buy a few new cars . I enjoy looking at new cars even if I am not in the market for one., I don't like to be hassled while I look I don't like to be pushed into a sale until I am ready . After 4 dealerships in 2 days we went to Chris Nikel in broken arrow . Matt Causey met us and we explained we were just going to look around , Matt explained the no hassle sticker on the window and proceeded to allow us to wander at our own pace . We found a couple I wanted to test drive , many of the same features , engine , drivetrain, wheel base but Matt allowed us to test drive each one as we wished , another dealership after test driving 1 car stated that the engine was the same so it would drive the same so basically "No you cannot test drive a similar car " Not Matt . Matt allowed me to drive at my pace and even made suggestions as to how to get a complete feel of the car ( speed bumps ) for the suspension. I ended up test driving 6 cars , each had a little something that was not quite right . After the 6th I decided I was going to buy , we ran my credit and got a starting payment with APR, Term $0 down ect , the numbers were in my range but as we had been out of the house for many hours I asked Matt if I could see him the next day to proceed . There was no hard sell at this point and I felt very comfortable with Matt and the dealership . My family and I went to eat and we decided to go back that night . It was 8pm when we got back nobody was overjoyed or scrambling to make the sale ( again very comforting for me ) . We did the paperwork and left with the car by 840. I will advise all my friends and associates to use Matt Causey at Chris Nikel as this is without a doubt the best easiest car buying experience of my life . Simon H
I spoke with Colt Nipps by phone regarding the vehicle I bought and he was so informative and sat my appt for me with the pre-owned dept. When I arrived at the dealership I was greeted by my saleman (Steve Shield)who was so friendly and helpful and my finance man (Brandon "Fish" Fisher)was great as well! I recommend Chris Nichols Dealership to anyone looking for a used vehicle and have no doubt that New Vehicle Salesmen are equally as amazing! Thanks for a great experience all the way around!!!!
I am a National Guardsmen with the OKARNG, during the flood mission(Arkansas River flood relief) my personal vehicle broke down. When I had the time to begin searching for a dealership to purchase my first ever dealership sold vehicle I was directed to Chris Nikels by a close family friend. I found the truck I wanted to purchase and contacted the dealership, everything else is history. Very upfront, helpful and easy going, you will definitely get a family feel. Will continue to do business with Chris Nikel for any vehicle needs I have in the future.
I loved the no hassle atmosphere and the Straight forward attitude. The best experience I've ever had at a car dealership. Tom and Brandon were a pleasure to work with!
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